JLD Driver Training Privacy Policy

Our Commitment to Your Privacy

At JLD Driver Training Ltd, we are committed to protecting the privacy and personal data of our learners, staff, and customers. This notice explains when and why we collect personal information, how we use it, the conditions under which we may share it, and how we keep it secure.

We respect your rights under the UK General Data Protection Regulation (UK GDPR). These rights include:

·         The right to be informed

·         The right of access

·         The right to rectification

·         The right to erasure

·         The right to restrict processing

·         The right to data portability

·         The right to object

·         The right not to be subject to automated decision-making or profiling

Legal Basis for Processing
Under GDPR, we must identify a lawful basis for processing personal data. This may differ depending on whether JLD Driver Training is acting as a Data Controller or a Data Processor.

When acting as aData Processor, the lawful basis is determined by our client or customer. In most cases, this will be: “processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority.”

When acting as a Data Controller, the lawful basis for processing is typically: “processing is necessary for the purposes of legitimate interests pursued by the controller.”

In all cases, we operate in full compliance with data protection legislation and only process data when there is a fair and lawful reason for doing so.

How We Collect Personal Data
We collect personal data directly from you when you:

·         Contact us via phone, email, website, or in person

·         Enrol on a training course

·         Submit booking forms or other application materials

Examples of personal information we may collect include:

·         Name and contact details

·         Photographic ID

·         Driving licence details and entitlements

·         National Insurance number

·         Payment details

·         Certificate or registration numbers

How We Use Your Information
JLD Driver Training uses your personal data only for purposes relevant to your training and support. This includes:

·         Processing course registrations and managing training delivery

·         Taking payments and issuing receipts

·         Uploading your training results to the appropriate awarding body databases

·         Issuing attendance and achievement certificates

·         Notifying you of training changes or updates

·         Responding to your enquiries or requests

·         Providing you with information you have asked to receive

 

We do not sell or distribute your information to third parties for marketing purposes.

Data Storage and Access
All personal data is stored securely in line with our Data Protection and Document Retention Policy. We regularly review and manage data storage periods based on awarding body requirements and legal obligations.

We are legally required to retain some types of data—for example, training records—for up to six years to meet statutory obligations. In cases such as taxation or anti-fraud legislation, data may be retained for up to seven years.

Your information may be shared only with relevant training or awarding bodies (e.g., SQA, NUCO, DVSA, JAUPT, NLA, RTITB) for certification and compliance purposes. These organisations also hold their own privacy policies, which are available on request.

Retention of Information
We retain personal data only for as long as is necessary to meet legal, regulatory, and operational needs. Retention periods vary depending on the awarding body or purpose of the data. Once data is no longer required, it is securely destroyed or deleted.

Accessing and Updating Your Information
We aim to ensure all personal data held is accurate, up to date, and stored only for as long as necessary. We take appropriate technical and organisational measures to safeguard data from unauthorised access, accidental loss, or damage.

You have the right to request access to the data we hold about you. You may also ask us to rectify inaccurate data or erase data we are not lawfully holding. These requests are free of charge under UK GDPR.

To request access or make a change to your personal data, please contact:

JLD Driver Training Ltd
📞 01295 250821

How to Make a Complaint
If you have concerns about how your data is being handled, please contact us in the first instance at 01295 250821.

If you remain dissatisfied, you may raise a complaint with the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
🔗 https://ico.org.uk/concerns/

 Privacy Statement

How We Use Your Personal Information

JLD Driver Training Ltd collects and processes personal data to fulfil its role as a registered training provider. We are committed to handling your information securely, lawfully, and in line with the UK General Data Protection Regulation (UK GDPR).

By signing this form, you are giving consent for JLD Driver Training Ltd to collect, process, and store your personal information as outlined below.

We will ensure the personal data we hold about you is:

  • Accurate and kept up to date

  • Stored securely and protected against unauthorised access or loss

  • Not retained longer than necessary

  • Processed only for purposes relevant to your training and progression

Your information will only be used for the administration, delivery, and management of your education and training. It may also be shared with third-party organisations—including awarding bodies, support services, or government agencies—for purposes directly related to your training, certification, career guidance, or where required by law.

Where necessary, JLD Driver Training Ltd holds Data Sharing Agreements with awarding bodies and other partners to ensure compliance and data protection safeguards.

This privacy statement is issued to inform learners and candidates how their personal data will be handled by JLD Driver Training Ltd and any awarding bodies associated with your qualification or training.

Your Information May Be Shared With:

  • Awarding bodies (e.g., SQA, RTITB, NUCO, DVSA)

  • Funding or regulatory agencies

  • Education and training-related service providers

  • Agencies involved in learner support or safeguarding

  • Organisations required by law or with a valid legal interest

This data sharing will only occur when permitted by law and in accordance with UK GDPR and our internal Data Protection Policy.

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